Returns and refunds

Returns and Refunds Policy

Handmade Quality Guarantee

All our products are handmade with great care and attention to detail. We want every customer to be completely satisfied with their purchase.

Returns

If there is any issue with your order — such as damage, defect, or dissatisfaction — please contact us within 30 days of receiving your item. We will gladly review your case and offer a replacement or a full refund.

Refunds

Once your return is approved, your refund will be processed to your original method of payment within 3–5 business days.

You do not need to return the item if it was damaged during shipping or if it does not meet your expectations — we trust our customers and want you to feel confident shopping with us.

Contact

If you experience any problem or have questions about your order, please reach out to us at [your email/contact form link].

We always strive to resolve any situation in favor of our customers — your satisfaction is our top priority.