Terms and conditions

Terms and Conditions

1. Introduction

Welcome to our online store. By accessing or purchasing from this website, you agree to the following Terms and Conditions.

Please read them carefully before placing an order.

2. Handmade Products

All our items are handmade. This means that each piece is unique and may have small variations in color, size, or texture.

These variations are not defects but part of the product’s character and authenticity.

3. Orders and Payments

Orders are processed once full payment has been received.

We accept payments securely through PayPal and other approved payment methods listed at checkout.

We reserve the right to refuse or cancel an order if fraud or misuse is suspected.

4. Shipping and Delivery

Orders are typically shipped within 1–3 business days, with an estimated delivery time of up to 10 days.

We are not responsible for delays caused by the shipping carrier or customs.

5. Returns and Refunds

If you are not satisfied with your order, please contact us within 30 days of receiving your item.

We are always willing to issue a full refund or offer a replacement.

Customer satisfaction is our priority.

6. Intellectual Property

All content on this website — including text, images, and designs — is the property of this store and may not be copied or used without permission.

7. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or website.

However, we will always strive to resolve any issue fairly and in good faith.

8. Governing Law

These Terms and Conditions are governed by the laws of the State of Connecticut, USA, unless otherwise required by local consumer protection laws.

9. Contact Information

If you have any questions about these Terms and Conditions, please contact us at: [email protected] +1 (203) 654-5745